Who is Champagne Consulting?
Champagne Consulting is a consultancy company specialising in providing marketing and management solutions for the hospitality and services industry. We are a small, dynamic company based in Cape Town with a worldwide reach and global relationships.
We are trusted counsel to business owners. Our goal is to help our clients address their most important challenges and opportunities and to deliver effective bottom line results. Our core values are:
- Passionate. The Bottom line is that we love what we do! We thrive on the new challenges, new ideas and the people we work with every day and have the desire to succeed and to deliver sustainable results for our clients.
- Supportive. We are an extension of your Business sharing your common values and goals. Don’t think of us as a separate entity, we are part of your team ensuring your Business reaches its full potential.
- Collaborative. Teamwork sharpens our skills and fortifies our solutions. We succeed by working with our clients to share our knowledge, insights and experience.
- Diverse. We offer different industry experiences to help provide solutions to multifaceted challenges. We have learnt that best practices in one industry can easily be applied to another with phenomenal results.
- Professional. We put our clients’ interests first. We are respectful and objective, but we’re not afraid to disagree with you if it means we know that we can deliver better results.
Our Mission is to find the unlocked potential in each business and to provide marketing and management solutions to unlock this potential thereby increasing bottom line results.
What we do
We provide solutions and the resources to create sustainable value for our clients.
- Development of sales and marketing plans to position your company correctly
- Company and competitor analyses to position your business and unlock hidden value
- National and international sales and marketing strategies to acquire and maintain clients
- SWOT analysis for business and product positioning
- CRM solutions for building long term sustainable relationships
- Introducing new technologies for greater performance
- Provide technology solutions to manage online reservations
- Provide digital media marketing solutions for better product leverage
- Operational management solutions
- HR, recruitment and staff training solutions
How we do what we do
We appoint a dedicated account manager and a strategist to each clients account. We work as an extension of your team together with your key role players to define the project scope and objectives.
A top level project plan is then developed and segmented into key areas for implementation by the project members. We set measurable objectives and develop milestones for project delivery. We also integrate risk management assessment to circumvent any unforeseen variables and adjust the plan as required.
A typical project scenario may consist of the following:
- Interview with clients, their suppliers, and/ or their customers
- Conduct primary and secondary research
- Analyse data
- Synthesise conclusions and develop recommendations
- Make presentations to key decision-makers
- Drive project implementation
- Prepare reports against measurable objectives
We work closely with our clients and endeavour to develop your key role player’s skills so they make lasting changes in your organisations performance. Our work doesn’t end when a project ends. We implement solutions and we follow up to see how the recommendations are working and what impact they are having.
We stay connected with our clients because we believe deeply in doing what’s best for you – not just today, but throughout our relationship. We seek to become partners in a long term relationship rather than seeking short term solutions.
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